What Are Cookies?
Cookies are small files that a website stores on your device. Browser storage (localStorage and sessionStorage) does the same job and the law treats it the same way, so in this policy we call both "cookies".
Qiklet applies article 22.2 of Spanish Law 34/2002 (LSSI-CE) and the cookie guidelines of the Spanish Data Protection Agency (AEPD). Without your consent we only use the cookies that are technically necessary to provide the service you ask for.
Cookies We Use
Technical and Preference Cookies (No Consent Required)
They are necessary for the platform to work: keeping you signed in, remembering your language and your tickets, and storing your cookie choice. They do not require consent and are not used to analyse your behaviour.
Analytics (Only With Your Consent)
They tell us how Qiklet is used so we can improve it. They are only enabled if you accept them. Until you do, no analytics tool is loaded and nothing is stored for it on your device. If you withdraw consent, they stop and the data they stored is deleted.
- PostHog: measures, in aggregate, which pages and features are used. The IP address is discarded and sessions are not recorded.
- Sentry Replay: records the session, with all text and media hidden, to diagnose errors.
Qiklet does not use advertising or marketing cookies, and does not share browsing data with advertising networks.
Cookie Details
This is the complete list of what Qiklet stores on your device.
Technical and preference
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| __session | Clerk | Keep you signed in. It holds a short-lived signed token. | First-party cookie | 60 seconds; renewed while the session is open |
| __client_uat | Clerk | Record when your session last changed, so every open tab stays up to date. | First-party cookie | While the session exists on this device |
| __client | Clerk | Identify your device to the sign-in service. It is the reference for your session. | Third-party cookie (clerk.qiklet.com) | Until you sign out, up to the maximum your browser allows |
| qiklet_cookie_consent | Qiklet | Remember your cookie choice and the date you made it. | First-party localStorage | 12 months; then you are asked again |
| Keys starting with qiklet_ | Qiklet | Make the features you use work: your chosen language, access to your tickets without an account, returning to the page you were on after signing in, notices you have dismissed or the position of the feedback button. | First-party localStorage and sessionStorage | Until you clear the site data (localStorage) or close the tab (sessionStorage) |
| App cache | Qiklet | Store the app files so it loads fast and can be installed. It holds no personal data. | Browser cache (service worker) | Until the next version of the app |
Analytics (only with your consent)
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| ph_KEY_posthog, __ph_opt_in_out_KEY | PostHog (EU) | A random identifier to count visits and measure usage in aggregate, and your analytics choice. | Third-party localStorage | Until you withdraw consent (the identifier is deleted then) or clear the site data |
| ph_KEY_posthog, ph_KEY_window_id, ph_KEY_primary_window_exists | PostHog (EU) | Group the visits of one tab. | Third-party sessionStorage | Until you close the tab |
| sentryReplaySession | Sentry (EU) | Record the session, with text and media hidden, to diagnose errors. | Third-party sessionStorage | Until you close the tab |
KEY is the public identifier of the Qiklet project in PostHog.
How to Change or Withdraw Your Consent
You can change your choice at any time, as easily as you gave it, from "Cookie settings" at the bottom of the public pages and of these legal pages, or with this button:
You can also delete or block cookies in your browser. If you block the technical ones, you may not be able to sign in or use some features.
Browser instructions:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions
Global Privacy Control (GPC)
Qiklet respects the Global Privacy Control (GPC) signal. If your browser sends it, analytics cookies are not enabled.
Learn more about GPC at: https://globalprivacycontrol.org
Providers
These providers are involved in the cookies described above:
- Clerk (United States): sign-in. Technical cookies.
- PostHog, with servers in the European Union: usage analytics. Only with your consent.
- Sentry, with servers in the European Union: error diagnosis. Session recording only with your consent.
- Stripe: payments. Payment takes place on the Stripe page, which uses its own cookies under its policy. Qiklet does not set Stripe cookies.
The safeguards for international transfers are set out in the Privacy Policy. Each provider also has its own privacy and cookie policy.
Updates to This Policy
We will update this policy when the cookies or providers change. If we add a provider or a purpose that needs your consent, we will ask you again. In any case, we ask you again every 12 months. The date of the last update is shown at the top of this page.